We hope you love your A&M Melts order, however if there are any issues with your order we will of course resolve them as soon as possible. Please email with any refund or returns enquiries.

Refund policy

We're convinced that you'll absolutely love our products, however if you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged, then we may reject a refund.

Proof of purchase

To complete your refund, we require your order number or other proof of purchase. Please note that without the proof of purchase, we can not issue a refund.